FAQ

Who can join ABCDTogether?

We welcome American-born Indians or those who have lived in the U.S. since at least age 10. Our platform is designed for individuals who share the unique blend of Indian heritage and American culture, and who are looking for meaningful, long-term connections.




How much does it cost to join?

Creating a profile and receiving matches is completely free. You only pay a $25 connection fee if there’s a mutual match and both members agree to move forward. This ensures every accepted match is intentional and taken seriously.




When will my profile be eligible for matchmaking?

Once you complete your profile and pass identity verification via a secure third-party email link (and your profile is reviewed by our team), you’ll be eligible to receive matches.




Can I edit my profile during an active match?

No. Profile edits are temporarily disabled while you have an active match. Once the match is resolved (accepted or declined), you can update your profile again.




How does the matchmaking process work?

Our system introduces you to one compatible match at a time, based on shared values, lifestyle, and long-term compatibility. Each match remains active for 7 days, giving you time to decide whether to connect or pass.




What if I don’t respond to my matches?

If you don’t respond to three consecutive matches, your profile will be temporarily paused. To reactivate, just reach out to our team when you’re ready.




Can a match end before the 7-day period?

Yes. Each match stays active for up to 7 days, but if the other member declines the match, it becomes invalid immediately.




What if I don’t find a match?

There’s no cost unless a mutual match is found and both parties agree to move forward — so there’s no risk in submitting your profile.




Are there any subscription fees?

No. We do not have any monthly or recurring subscription fees.




What happens if the other member backs out after accepting a match?

If one member backs out after initially accepting, the other member’s $25 connection fee will be refunded in full, ensuring fairness and confidence for both members.




Can I connect with multiple matches at the same time?

No. To help you focus and build meaningful connections, ABCDTogether only allows one active match at a time.




How do I know my personal information is safe?

We take your privacy seriously. All data is stored securely and never shared without your consent. Communication on the platform is designed to protect your information.




How do I get support if I have questions or issues?

Our friendly support team is here to help! You can contact us anytime via our Contact page or email admin@abcdtogether.com.




Can parents use ABCDTogether to find matches for their children?

Profiles must be created by individuals themselves, but we welcome and respect family involvement and support throughout the process.